Shipping/Processing

 Processing Times

LINGERIE/SWIMWEAR: Please allow up to 14 business days (weekends/holidays not included)

ALL OTHER ORDERS:  Please allow up to 14 business days (weekends/holidays not included)

Important Notes

Processing times may fluctuate slightly during promotions due to the increase in volume of sales.Remember, we are a very small company! Your patience is appreciated!

Please be mindful of your purchase as we do not offer refunds on any of our products.

 

Shipping

USPS First Class

Track your package here: Welcome | USPS

DHL

Track your package here: Home (express.dhl)

UPS

Track your package here: Tracking | UPS - United States

 

Nyah’s Valley is not responsible for lost items, customs or border costs. Please contact your postal carrier to remedy any issues. Once items leave our studio, we are no longer responsible.

 

Answers to FAQs

• Please note that you will not receive a tracking number until your order is complete and ready to be shipped. Once your order is complete you WILL receive your tracking number. Your patience is appreciated.
• Processing time and shipping time are not the same. Ex: If you order express shipping, the processing time is still the same.
• Please do not DM Natt Nyah or Nyah’s Valley social media pages concerning your order. You will not get a response. Please direct all order concerns to our customer service team at: orders@nyahsvalley.com
• All sales are final and we do not issue refunds.

 

Thank you for your order. Enjoy your purchase!